Complaints Procedure

"I visited Physit and Phoebe Machin when I developed knee pain following a suddden increase in my exercise intensity. I was immediately reassured by Phoebe as she listened to my story and concerns. Sh..."

Paul Henderson

"Booked an emergency appointment - they were lovely and understanding squeezing me in on the same day I called. The therapist arrived and set up at my work, which was super convenient for me. She work..."

Dominique Alterskye

"I found myself in the early hours of the morning suffering from rapidly increasing back pain. I left a message at Physit and luckily they were able to fit me in at 8am the same day. I had several ses..."

Martin Bazley

"As a footballer I've had many therapists for my injuries but my Physit therapist is by far the best massage therapist I've ever had. Highly knowledgeable, cares about her patients recovery and has so..."

Axelle Courlander

"Physit is the best. They are amazing. Completely rehabilitated about 3 home visits whilst in London"

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Sandie Hogarth-Scott

"I felt pain in my legs and ankles after walking just 20 minutes or so, every time I went out. After some six sessions they have done their magic with a combination of physiotherapy and practical advi..."

Darby C. London

"Suffering from a pinched nerve in my shoulder, I was in constant pain and had tingling in my hand. It also caused lack of sleep as I woke frequently to change position and relieve it.

I had 5 sess..."

David Hodgson

"I have been going to Physit now for about five years during which time they have treated my back, shoulder and foot. They are very thorough and always identifie the cause of the problem. The diagnose..."

Rachel Hewlett

"I have suffered two sports injuries over the last 5 years and on both occasions have sought treatment from Physit. While others hear, they carefully listen and as a result treat injuries appropriatel..."

Gary Watkins

"They have helped get me back on my feet on many occasions. They have expert knowledge and is always a pleasure to see. They also have some very useful acupuncture needles!"..."

Alistair McGowan

"I have been absolutely delighted by their treatment of my knee. They immediately brought relief and flexibility to my condition. Above all their understanding and supportive manner are great salve an..."

Liz G

"I have had the most professional Physiotherapy for my new knee and recently a new shoulder in my home by Physiotherapists from PHYSIT.

When you work out the cost of a Taxi, both ways and the waiti..."

J. R. - 2020

"Physit was recommended to me by the physiotherapists treating me at the Clavadel, a convalescent home near Guildford. I was treated there following a fractured femur.
I was delighted to discover th..."

L. H. - 2020

"I used the services of Physit following a road accident which resulted in me having pins down one side of my ankle and a plate down the other. I needed almost a year of physiotherapy to get back on (..."

A. L. - 2020

After my hip replacement I was in need or rehabilitation and went to Physit, recommended by a friend. With their level of expertise I felt I was in good, professional hands. They have helped me enorm..."

L. R. - 2020

The physio was brilliant - the therapists are all charming, very professional and really worked me hard so that I have made a very good progress. My Consultant referred to my progress as phenomenal!..."

M.S. - 2020

I would like to thank Jane for her recent treatment. I slipped a disc in my back which resulted in a visit to A&E. Jane was recommended by a friend and I was able to arrange an appointment within a fe..."

M.R. - 2020

I have sadly just had my last physio session with Jane and I would just like to tell you how fantastic she has been.
She came to me a week after my total knee replacement and her ability as a physiot..."

Angela B. - 2021